DUMB KOALA

Privacy Policy

General statement

We do not disclose, share, or sell Users’ Personal Information we collected to any third parties for any monetary or commercial benefit.

The terms "you", “yours”, "your" refer to any User - Subscriber, Associate, or visitor - that uses this Website (aka “Platform” or “Service”) in accordance with our Terms of Service.

Collected information

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular User, or device (“Personal Information”). In particular, Service collects and has collected from its consumers within the last twelve (12) months the following categories of Personal Information:

  • Personal identifiers - a set of information you provide for subscriptions or during the sign-up process via our Website, including your first and last name, alias (i.e, Nickname), email address, or any personal identifiers you submit to us when communicating with us.
  • Transaction information you provide when you make a subscription on this Website, such as your first and last name, and Payment data or Financial Information.
  • Financial Information (i.e., Payment data) is the information you provide when you make a subscription or request a payout through our Website, such as your bank account number, and other related data.
  • Internet connectivity, usage, and activity information about your use, and the use by any person(s) you authorize or supervise, of our Website, including the content you view, browser device and type, unique device identifier and/or Internet Protocol (IP) address, and information about your interactions with our Website.
  • Location information, including geolocation information provided through our Website’s server logs or associated with your Internet Protocol (IP) address, where we are permitted by law to process this information.

Payment data

Payment data must be collected before processing subscriptions or refunds.

As a Subscriber, you must provide your payment data to our payment processors and other partnering financial institutions. During this process, this Platform does not receive your full card number. Payment processors provide this Platform with a secure token that represents the corresponding User account, payment method’s expiration date, card type, and the last four digits of the card number only. If Users are required to provide their full name to the payment processor, then they also provide us with that information.

All payment data such as credit/debit card and bank information is stored on a PCI-compliant payment gateway services data storage. They maintain this data on secure servers behind a firewall in an encrypted format.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands including Visa, MasterCard, AMEX.

Security of your information

To simplify the sign-up process, Users may also be using their Facebook or Google account. We will ask permission to access basic information from this User’s Facebook or Google account, such as name, email, and profile picture. Users can choose to stop sharing this information with us at any time by going to Facebook or Google to remove dumbkoala.art access to that account and your ability to log in.

Sign-up data

To simplify the sign-up process, Users may also be using their Facebook or Google account. We will ask permission to access basic information from this User’s Facebook or Google account, such as name, email, and profile picture. Users can choose to stop sharing this information with us at any time by going to Facebook or Google to remove dumbkoala.art access to that account and your ability to log in.

Security of your information

The security, integrity, and confidentiality of User’s Personal Information are extremely important to us.

We implemented technical and administrative security measures that are designed to protect Personal Information from unauthorized access, misuse, unlawful disclosure, destruction, and unwanted modification while following the industry's best practices.

If you provide us with your Financial Information, this data is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. We do not possess, store or use the full set of your Financial Information within our Service.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Responsibility

The Users of this Website shall be solely responsible for their computer virus protection. The Users won't hold us liable for any damages or losses in cases that involve malware, ransomware, or other malicious code introduced to their system without any connection to our Service or by any third party.

All Users of this Website agree do not hold liable this Service, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from the malicious actions or inactions directed by any third party toward the User of this Website. These malicious events may include, but are not limited to security breaches occurring on the corresponding accounts of social networks, security leaks originating by and from the third parties, as well as an unauthorized use of the login/sign-up credentials that happened due to the Users’ negligence, or other similar reasons.

Consent

This Website uses the technology known as “HTTP cookies” or just “cookies”, browser’s Local Storage and other tracking technologies to improve your experience with the Service.

In case you refuse to provide us with your consent or you simply disagree with our use of cookies or other tracking technologies, you must immediately leave this Website and stop using any and all related services.

Continue to use this Website if you give us your unambiguous consent to the use of cookies and aforementioned tracking technologies.

If you choose to delete, alter, or block these cookies, some features of this site may not work as intended, therefore we can not guarantee the full and uninterrupted service.

Consent expression
When you initially start browsing this Website, you will be asked for affirmative consent via a dedicated form with the "I Accept" button. Upon clicking this button, you give us unambiguous consent to process any Personal Information we may collect during your experience with our website. By choosing "I Accept" while initially accessing this website, you consent to our use of cookies and other tracking technologies.

When you provide us with Personal Information to complete a transaction (i.e., subscription or refund), verify your credit card, place an order, we imply that you consent to our collecting such Personal Information and using it for that specific reason only.

If we ask for your Personal Information for a different reason, such as marketing, we will either ask directly for your expressed consent or provide you with the option to decline.

Consent withdrawal
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use, or disclosure of your Personal Information, at any time, by contacting us at support [at] dumbkoala [dot] com.

Use of collected information

Collected Personal Information helps us learn about your browser and operating system to improve the quality of your experience with the Service.

We may use the Personal Information we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about this Platform, or communicate with us through E-mail, our Website, our social media pages, or by telephone, we will use that Personal Information to respond to your inquiry and communicate with you. If you provide your Personal Information to make a purchase (i.e., subscription), we will use that information to process your payment. We may also save your information to facilitate recurring purchases by you or process your other requests.
  • To have a means of communicating with you about transactions with us (i.e., subscriptions or refunds) and send you information or request feedback about your transactions, our services, and features on our Website, or changes to our policies.
  • To provide, support, personalize, and develop our Website, social media pages, products, and services.
  • To create, manage, maintain, customize, and secure your account with us.
  • To process your requests, transactions, and payments and prevent transactional fraud and otherwise abuse of the Platform and its Users.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and service offerings relevant to your interests, including targeted offers through our Website, and via E-mail (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Website, products, services, databases, other technology assets, and business as a whole.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.

Disclosure of the collected information

We may disclose the Personal Information we collect to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

Sharing information internally

Sharing Emails
All users agree to share their E-mail addresses with us.

Sharing reports
If Service provides reports, logs, or other information to the User, this information can not be shared with anybody in any way unless the Service permits to do so in a written form.

Third-party services

In general, the third-party service providers used by this Service will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us and will be limited by the Terms of Service of this Website.

However, certain third-party service providers, such as payment gateways, banks, and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, it's mandatory that you read their privacy policies so you can understand the manner in which your Personal Information will be handled.

Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider (i.e., subscription, refund, or payout), then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our Platform, they may take you away from our Website, with or without warning. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on this Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our Platform is acquired or merged with another company, your information may be transferred to the new owners.

Contact information

If you would like to correct, amend, or delete any personal information we have about you, register a complaint, or want to learn more about this Platform or its services - contact us via support [at] dumbkoala [dot] com.